• 
• images   Search

Adding Photobucket to Email Safe List

Overview: The following tutorial will provide you with information on how to add Photobucket to your email client's 'Whitelist', 'Trusted Sender' list or 'Safe List'. This information will be particularly useful if you have used the 'Forgotten Password' link on Photobucket and are still not receiving the email after you have checked your 'Spam' or 'Bulk' folders.

Requirements: This tutorial is specific to the most common email providers that are listed below, but the same principles and terminology may apply to others as well:

1. AOL v9.0

   You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding support@photobucket.com, pro@photobucket.com, and premium@photobucket.com to your 'People I Know' list.

2. Hotmail

   You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding 'support@photobucket.com' to your Safe List:

   • Log on and click the Mail tab to get into your mailbox
   • Click Options - located at the top right, next to Help
   • Click Junk E-mail Protection
   • Select Safe List
   • In the space provided, enter 'support@photobucket.com'.
   • Click Add
   • Repeat steps above and add 'pro@photobucket.com' and 'premium@photobucket.com'
3. MSN v9.0

   You can ensure that your 'Forgotten Password' email is delivered to your Inbox by adding support@photobucket.com, pro@photobucket.com and premium@photobucket.com to your Safe list:

   • Click on Settings: E-mail|Junk E-mail - located at the bottom left of the screen.
   • On the e-mail settings screen, click Junk E-Mail Guard
   • Select Safe List
   • In the space provided under Add people to the safe list, enter 'support@photobucket.com'
   • Click Add
   • Repeat steps above and add 'pro@photobucket.com' and 'premium@photobucket.com'
4. Yahoo!

   You can ensure that your 'Forgotten Password' email is delivered to your Inbox (not the Bulk Mail Folder) by instructing Yahoo to filter it into your Inbox.

   • Open your Yahoo mailbox
   • Click Mail Options
   • Click Filters
   • Next, click Add Filter
   • In the top row, labeled From header, make sure 'contains' is selected in the pull down menu
   • Click in the text box next to the pull-down menu, then enter 'support@photobucket.com'
   • At the bottom, where it says 'Move the message to:', select Inbox from the pull down menu
   • Click the Add Filter button again
   • Repeat steps above and add 'pro@photobucket.com' and 'premium@photobucket.com'

copyright © 2008 photobucket inc. all rights reserved.